Privacy Policy
Last Updated: May 1, 2022
Thank you for visiting our website. This privacy policy will help you better understand how Dayton Air Control Products, LLC dba Dayton Air Suspension and Control Products (“us”, “we”, “our”) collect, use, and share your personal information. Please read this privacy policy before using the web site or submitting any personal information. By using the website, you are accepting the practices described in this privacy policy. This privacy policy applies solely to information collected by this website, except where stated otherwise. You are encouraged to read the privacy policy whenever you visit the website to make sure that you understand how any personal information you provide will be used.
Information Collection
We collect personal information from visitors or users on this website. Personal information includes information that you may provide to us such as name, address, email address, and phone number that you voluntarily give us via website, email or other direct contact. We will not sell or rent this information to anyone. We will use your information to respond to you for the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Rights to Information
You have a right to know what personal information we may have about you, if any and to ask that your personal information be changed, corrected or deleted. You may express any concern that you may have about our use of your personal information. There may be situations where we cannot grant your request – for example, if you ask us to delete your transaction data and we are legally obligated to keep a record of that transaction to comply with law. We may also decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical. You may opt out of any future contact from us at any time. If you would like to exercise this right, please contact us through the contact information below.
Orders
When you make a purchase or attempt to make a purchase through the website, we collect certain information from you including your name, billing address, shipping address, payment information (including credit card numbers and expiration date), email address, and phone number. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, for any reason, we’ll use this information to contact you.
Security Measures
The security of your information is important to us. We use appropriate technical and organization safeguards to protect your personal information from unauthorized use, disclosure, and loss. Encryption technology, including current industry-standard encryption protocols, is used to protect personal information in certain areas of our website during transmission across the internet. We use a PCI-Compliant payment service provider over a secured network. However, we all know that no method of transmission over the internet, and method of electronic storage, can be 100% secure. As a result, although we strive to protect personal information, we cannot guarantee the absolute security of any information you transmit to us through or in connection with our website.
In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.
We encourage you to take reasonable measures to protect your password and your computer or mobile device to prevent unauthorized access to your account. You will be responsible for all use of your password, including, without limitation, any use by any unauthorized third party. You must notify us immediately if you believe your password may be used by an unauthorized person or entity. For security purposes, we recommend you change your password often. Under no circumstances should you respond to a request for your password. Our employees will never ask for your password. You must notify us immediately if you receive such a request. We reserve, at our discretion, the right to suspend or terminate your use of our website if we believe that your password is being used without permission or with harmful intent, or otherwise in a manner that may disrupt our website.
Sharing Information
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. And/or: We use an outside shipping company to ship orders and a credit card processing company to bill users for goods and services. These companies do not share, store, retain or use personally identifiable information for any secondary purposes beyond filing your order. And/or: We partner with another party to provide specific services. When the user utilizes these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
We may share information with governmental agencies or other companies assisting us in unlawful activities, fraud prevention or investigations. We may do so when 1) permitted or required by law; 2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; 3) investigating fraud which has already taken place; 4) to protect the rights, privacy, safety, or property of Dayton Air Control Products, LLC dba Dayton Air Suspension and Control Products. The information is not provided to these companies for marketing purposes.
Cookies/Tracking Technology
The website may use cookie and other tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. Cookies can also help customize the website for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. Some of our business partners may use cookies on our website (e.g., advertisers). However, we have no access to or control over these cookies. If you want to disable or block cookies, you can do so by accessing the settings of your internet browser or through the use of software programs specifically designed to block cookies.
Links
This website contains links to third party websites. Please be aware that we are not responsible for the content, material or privacy practices of such other websites. A link to a third party’s website does not mean that we endorse or approve it or that we are any way affiliated with it. We are not responsible or liable for any damage or loss related to the use of any third party website. You should always and are encouraged to read the terms and conditions and privacy policy of any third party website before using it.
Data Retention
When you place an order through our website, we will maintain your order information for our records unless and until you ask us to delete the information.
Minors
As our website is not intended for use by minors, you must be at least 18 years old to use our website or services.
Changes
We reserve the right to amend this privacy policy at any time to address changes to reflect our practices or for other operational, legal or regulatory reasons. We will replace and post the revised policy on this website. If we make changes to this policy, we will revise the “Last Updated” section above. Any changes to this policy will become effective upon the posting of the revised policy on this website.
Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
- By E-Mail: sales@daytonairsuspension.com
- By Phone: 937-254-4441
- Toll Free: 800-831-1893 (US only)
- By Mail: 2785 Lance Drive, Dayton, OH 45409 US
