Last Updated: May 1, 2022
Your Rights to Information
You have a right to know what personal information we may have about you, if any and to ask that your personal information be changed, corrected or deleted. You may express any concern that you may have about our use of your personal information. There may be situations where we cannot grant your request – for example, if you ask us to delete your transaction data and we are legally obligated to keep a record of that transaction to comply with law. We may also decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical. You may opt out of any future contact from us at any time. If you would like to exercise this right, please contact us through the contact information below.
When you make a purchase or attempt to make a purchase through the website, we collect certain information from you including your name, billing address, shipping address, payment information (including credit card numbers and expiration date), email address, and phone number. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, for any reason, we’ll use this information to contact you.
The security of your information is important to us. We use appropriate technical and organization safeguards to protect your personal information from unauthorized use, disclosure, and loss. Encryption technology, including current industry-standard encryption protocols, is used to protect personal information in certain areas of our website during transmission across the internet. We use a PCI-Compliant payment service provider over a secured network. However, we all know that no method of transmission over the internet, and method of electronic storage, can be 100% secure. As a result, although we strive to protect personal information, we cannot guarantee the absolute security of any information you transmit to us through or in connection with our website.
In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.
We encourage you to take reasonable measures to protect your password and your computer or mobile device to prevent unauthorized access to your account. You will be responsible for all use of your password, including, without limitation, any use by any unauthorized third party. You must notify us immediately if you believe your password may be used by an unauthorized person or entity. For security purposes, we recommend you change your password often. Under no circumstances should you respond to a request for your password. Our employees will never ask for your password. You must notify us immediately if you receive such a request. We reserve, at our discretion, the right to suspend or terminate your use of our website if we believe that your password is being used without permission or with harmful intent, or otherwise in a manner that may disrupt our website.
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. And/or: We use an outside shipping company to ship orders and a credit card processing company to bill users for goods and services. These companies do not share, store, retain or use personally identifiable information for any secondary purposes beyond filing your order. And/or: We partner with another party to provide specific services. When the user utilizes these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
We may share information with governmental agencies or other companies assisting us in unlawful activities, fraud prevention or investigations. We may do so when 1) permitted or required by law; 2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; 3) investigating fraud which has already taken place; 4) to protect the rights, privacy, safety, or property of Dayton Air Control Products, LLC dba Dayton Air Suspension and Control Products. The information is not provided to these companies for marketing purposes.
When you place an order through our website, we will maintain your order information for our records unless and until you ask us to delete the information.
As our website is not intended for use by minors, you must be at least 18 years old to use our website or services.
Privacy Contact Information
- By E-Mail: firstname.lastname@example.org
- By Phone: 937-254-4441
- Toll Free: 800-831-1893 (US only)
- By Mail: 2785 Lance Drive, Dayton, OH 45409 US